Frequently Asked Questions

Getting Started

Do I need technical knowledge to use Wazoka?
No. All content can be updated from the admin panel — no coding required.

How long does it take to set up my website?
Most businesses can publish their site in under 30 minutes. Just add your menu, photos, and basic information.

Can I use my own domain?
Yes. You can connect any domain you already own.

Pricing & Billing

How much does Wazoka cost?
The plan is ¥990/month (yearly payment), with the first 2 months free.

Are there any hidden fees?
No. There are no commissions, no add‑on charges, and no upsells.

Can I cancel anytime?
Yes. You can stop your subscription at any time with no penalty.

What payment methods do you accept?
We accept payments by bank transfer or Credit Card through Stripe. You can choose whichever method is more convenient for you.

Booking System

Is the booking system included?
Yes, the booking system is included with all the setting options.

Can I set up booking for different services?
Our booking system is designed for simple, single‑type services such as lunch or dinner reservations for restaurants.
You can create as many individual services as you need (for example: breakfast, Lunch, Dinner).
However, the system does not support managing multiple service types operating at the same time, such as different haircut options in a hair salon or multiple appointment categories with separate durations.

How do customers receive booking confirmations?
They automatically receive an email confirmation after submitting a reservation.

Can I set my own booking rules?
Yes. You can configure opening hours, holidays, buffer times, minimum advance booking time, and more.

Can customers choose menu items when booking?
Yes. You can enable or disable menu selection depending on your workflow.

Website Features

Is the website mobile‑friendly?
Yes. Every page is optimized for mobile, tablet, and desktop.

Can I edit titles and descriptions for SEO?
Yes. Each page has customizable SEO fields to improve search visibility.

Is the website multilingual?
Yes. All pages support both Japanese and English.

Support

How do I get help if I have an issue?
You can contact support anytime from your admin panel. You can also contact us on our Contact Form.

Are updates included?
Yes. All platform updates and improvements are included in your subscription.